Contact HealthEquity
Our teams are here to help
Chat support for members
Need help? Log in to your online or mobile account to chat live with Member Services.
Help for individuals
Choose the customer service number that relates to your account or contact member services with general inquiries.
HSA
866.346.5800
24/7/365 support
FSA, LSA, HRA and commuter benefits
877.924.3967
24/7/365 support
COBRA and direct bill
877.722.2667
Mon-Fri: 7am-7pm CT
Not yet a member?
866.735.8195
24/7/365 support
Support for business
If you are a business administrator looking for more information, contact us below.
Client services - reimbursement accounts and LSA (Excluding HSA)
855.428.0447
Mon-Fri: 6am-6pm MST
Client services - COBRA and direct bill
888.678.4861
Mon-Fri: 6am-6pm MST
Client integration solutions (CIS)
Email ClS Spending and savings accounts Email CIS COBRA and direct billMon-Fri: 6am-5pm MST
Health plans
866.223.9260
Mon-Fri: 9am-5pm MST
Financial advisors
800.819.5852
Mon-Fri: 6am-5pm MST
Talk to sales
If you are a business administrator interested in partnering with us, contact our sales team below.
Business sales
866.855.8908
Mon-Fri: 7am-5pm MST
Frequently Asked Questions
Informative resources to answer your questions.
Individuals
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How do I manage my account? (Examples: account balance, reimbursement, personal information update, beneficiaries and dependents update)
You can find out more about how to manage your account at the Account Management Help Center.
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I have a question about HSA cards (Examples: card activation, how to use an HSA card, PIN)
To activate your HSA card call: 866.346.5800
You can find out more about how to use and manage your HSA card at the Healthcare Card Help Center.
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I am having issues logging in to my account.
You can troubleshoot login questions and access our login helpbot at the Login Help Page.
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How do I make a contribution and use my HSA funds?
You can find out more about contributions and all the ways you can use your HSA at the Account Use and Eligibility Help Center.
To find out more about Qualified Medical Expenses (QMEs), please visit our QME Page.
Business
For forms and specific resources for your business account, please visit our Help Center for Business Page.
For any other inquiries, please reach out to our Client Support emails or phone numbers above.
Mailing address
PO Box 14374
Lexington, KY 40512
Let's HSA!
First, tell us who you are:
COBRA/Direct Bill Employer login
Please refer to your Client Welcome email for the URL of your specific COBRA/Direct Bill Employer login page.
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